333vat Privacy Policy — How Your Information Is Kept Safe

1 Introduction & Applicability

333vat (https://333vat.org) is an online gaming platform serving players in Bangladesh. We believe privacy is a fundamental right. This Privacy Policy ("Policy") explains how 333vat collects, uses, stores, and protects your personal information.

This Policy applies to the following:

• The 333vat website and all associated pages.
• The 333vat mobile app (if available).
• 333vat support, email, and live chat services.
• Any communication you have with 333vat through any channel.

By using 333vat, you are considered to have agreed to this Privacy Policy. If you do not agree, please refrain from using the platform.

2 What Information We Collect

333vat only collects information necessary to provide its services. We never ask for data we do not need. Information falls into two categories:

Information provided directly (by you):

• Name, date of birth, and gender.
• Mobile number and email address.
• National ID or passport number (required for KYC verification).
• Payment account details (Mobile Banking, Nagad, Rocket, etc.).
• Username and password (encrypted).

Automatically collected information (gathered by the system):

• IP address and device type.
• Browser information and operating system.
• Login time, game history, and transaction records.
• Cookies and session data (see Section 5 for details).

3 Purpose of Data Use

333vat uses collected information solely for the purposes listed below. It is not used for any other reason:

• Account Management: For registration, login, and profile updates.
• Payment Processing: For verifying deposits, withdrawals, and transactions.
• KYC Verification: To verify age and identity, and to prevent fraud.
• Customer Service: To resolve issues and respond to inquiries.
• Security: To detect and prevent suspicious activity.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Service improvement: To improve the overall user experience.
• Contact: To send important updates and security alerts.

4 Data Sharing & Disclosure

333vat does not sell your information or share it with third parties for advertising purposes. However, there are limited circumstances where information may be shared:

• Payment Provider: Only the necessary information is shared with payment gateways such as Mobile Banking, Nagad, and Rocket to process transactions.
• Game Software Provider: Limited information is shared with licensed game providers for the purpose of operating the games.
• Legal Authorities: Disclosure of information may be required in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Limited data may be shared with industry-standard fraud prevention services.

All third parties listed are contractually bound to uphold 333vat's privacy standards. They may not use the information provided for their own purposes.

5 Cookies & Tracking

The 333vat website uses cookies. Cookies are small text files stored in your browser. We use three types of cookies:

• Essential Cookies: Login sessions and security tokens — the site cannot function without these.
• Functional Cookies: Remembers your language preference and theme settings.
• Analytics Cookies: To understand which pages are visited most — all data is anonymised.

You can block cookies from your browser settings, though some features may not work properly as a result. 333vat does not use third-party advertising cookies.

6 Data Protection Methods

333vat applies industry-leading standards to protect your information. Our security measures include:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — bcrypt hashing is used.
• Firewall: All servers are protected by industry-standard firewalls.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Access Controls: Only authorized personnel may access user data.
• Two-Factor Verification: OTP verification is mandatory for sensitive operations.

7 Data Retention Period

333vat does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active account data: Retained for the duration your account remains active.
• Transaction records: Retained for a maximum of 5 years for legal compliance purposes.
• KYC documents: Retained for up to 3 years after account closure due to legal obligations.
• Game Logs: Retained for 1 year for dispute resolution purposes.
• Support contact: Deleted 6 months after the issue is resolved.
• Inactive Accounts: Data is gradually deleted after 3 years of inactivity.

Once the retention period expires, data is securely and permanently deleted to prevent recovery.

8 Your Privacy Rights

333vat believes you should have full control over your own information. You have the following rights:

To exercise any of these rights, contact the 333vat support team. We aim to respond within 30 days. In some cases, we may be required to retain certain information due to legal obligations.

9 Children's Privacy

333vat strictly does not serve anyone under the age of 18. We do not knowingly collect information from minors.

• Age is verified at the time of registration.
• If we become aware that a minor's information has been collected, it is immediately deleted and the account is closed.
• Parents or guardians with concerns about their child's information may contact support directly.

10 Policy Changes

333vat may update this Privacy Policy as needed. When changes are made:

• A prominent notice will be posted on the website.
• The date of any change and what was changed will be clearly communicated.
• You will be notified of significant changes via your registered email or mobile number.
• Continued use of 333vat after any changes takes effect constitutes acceptance of the updated policy.

Previous versions of the policy are available upon request.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact the 333vat support team. Our dedicated privacy team will handle your matter with the utmost care.

We aim to respond to all requests within 30 business days. Urgent security matters are addressed within 24 hours.